Help Centre / F.A.Q.

Browse F.A.Q. Topics

General Questions

  • Can I buy one of your products as a gift?
    Sure. Just leave a note when you get to the checkout stage.
  • Can I browse the products before I buy them?
    Yes. Pop over for a cup of tea and look through the products.

Shipping and Packaging

  • What are the delivery times on your items?
    Click here for my full delivery information, depending where you are in the world.
  • Where is the product made?
    All my products are finished and hand applied in the UK.
  • What kind of China is it?
    All china items are fine bone china.
  • Are the ceramics dishwasher sage?
    Any items with gold should not be put in the dishwasher.
  • Will it break when it is shipped?
    No. It is packed really well.